The tech team for established businesses.
We take responsibility for the software your established business depends on. The code, cloud, data and control stay in your hands.
01 / The premise
Your business depends on software, but nobody inside owns the job of keeping it working. You need someone who can make the decisions, answer when it breaks, and keep you in control.
Start with Foundation: a four-to-eight-week engagement to understand your systems, establish control and deliver the first agreed change. Continue with Tech Team for ongoing responsibility. We consider buying, improving and retiring software alongside building it. For acquirers, we provide technology continuity from diligence through Day 100 and beyond. Read the guarantees and check the evidence.
02 / Selected work
Work businesses depend on.
Live events01/06
HYSS
Crew booking, availability, scheduling and billing in one operating system.
Crew operations · Illustration
Agency operations02/06
Collaborate
Connecting HubSpot, Scoro and Airtable so deal and billing data can stay in agreement.
CRM integration · Illustration
Contributor experience03/06
Glass manufacturing
Costel’s work connecting product configuration, quotations and factory operations.
Quoting to production · Illustration
Contributor experience04/06
MTO manufacturing
Costel’s work on order entry and production tracking for a factory making custom panels.
Factory workflow · Illustration
Contributor experience05/06
Vehicle lead & dispatch
Mark Philippe Mirasol’s work keeping a vehicle buyer’s SMS sales and dispatch system running.
System takeover · Illustration
Contributor experience06/06
Marketplace inventory
Mark Philippe Mirasol’s work linking marketplace orders, shipment tracking and stock.
Retail integrations · Illustration
Morecase studies Browse the archive
03 / Three principles
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01
Start with the business.
Understand the process and the value at risk. Choose the smallest change that earns its place, including buying or retiring software.
-
02
Make responsibility visible.
Your coverage names the systems we answer for. The roadmap, Friday status and monthly scorecard show what moved and what needs attention.
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03
Keep the way out open.
You control the accounts from day one. We maintain the Operations Record and provide the agreed offboarding package when Tech Team ends.
04 / Our service commitments
- Review checkpoint First stage of Foundation
- 2 wk
- Foundation duration Fixed scope, price and deadline
- 4–8 wk
- Named points of responsibility Operator and secondary
- 2
- Status update each week Every Friday in Tech Team
- 1
- Roadmap review Each quarter in Tech Team
- 3 mo
- Offboarding package deadline After Tech Team ends
- 30 days
These are service commitments. Review commitments and delivery records
05 / What we take responsibility for
Your technology, covered.
Tech Team gives you a named operator and a secondary, a defined scope of responsibility, and a record you can inspect.
-
01
Decide what pays
Map what the business depends on. Choose what to keep, buy, improve or retire.
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02
Keep control with you
Company accounts hold the code, cloud, domains, data and credentials from day one.
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03
Deliver agreed changes
Give each initiative a goal, acceptance criteria and a way to recover if it fails.
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04
Answer when it breaks
Your named operator owns incidents within the systems and response commitments you buy.
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05
Govern vendors and AI
Manage renewals, integrations and AI use, with human review and testing for changes.
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06
Keep the record current
Maintain the system map, runbooks, decisions and roadmap so the next team can take over.
Your technology
Start with the business
Your business depends on it.
Tell us which system matters, what has changed and who controls it. We will define a reviewable next step. Read Foundation and the commitments and evidence.